Saturday, August 27, 2011

Where to track down airfare deals on the Web

Where to track down airfare deals on the Web
With a lot of volatility in airfares, here are a few ways to employ your computer or smartphone to help you scout out the best rates:

The bargain site DealNews.com is good for more than Black Friday shopping deals. Editors scan the web for travel bargains, which are verified before they're posted. Sign up for email alerts so you'll know as soon as a deal is posted. They also offer an application for iPhone and Android users. dealnews.com

Sign up with Yapta (Your Amazing Personal Travel Assistant) to find flights, track prices and receive email alerts before you buy. You also can track the price after you've made your purchase and be alerted to price drops that may make a flight change worthwhile. yapta.com

Even if it's too late to redeem your frequent-flier miles with individual airline programs, American Express card holders who are short on cash can take advantage of the Pay With Points program, using Membership Rewards Points (or a combination of points and credit charged to the card) to book a flight or a vacation package. One advantage over most airline programs: There are no blackout dates. americanexpress.com/travel

Hipmunk.com is a flight-search engine that offers an interface that is as simple and user-friendly as Google. Fill in your departing and destination airports and a visual timeline pops up showing you all your alternatives, including price comparisons. hipmunk.com

Sign up to receive the Cheapflights.com newsletter and learn about breaking airfare deals. You'll find the best fares from your local airport and can view a list of smaller alternative airports, which may offer lower fares and fewer hassles for a last-minute getaway. cheapflights.com

If you're lucky, social media sites can be a source of discounts and last-minute deals. Many airline and travel sites, such as Orbitz, offer deeply discounted, time-limited deals on Facebook and Twitter; occasionally, free trips are given away to followers and friends. orbitz.com


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Hurricanes-Travel Agents on Call

This may turn out to be a hectic weekend for those travel agents with customers traveling during this hurricane weekend on the east coast. Of course this is a big asset to having a travel agent that is a lifeline to realign travel plans gone awry by the weather.

Many agencies have the capability of doing a search for all clients traveling during this weekend, to help keep tabs of the clients travel

I, for one, have done just that. I monitored my clients' flights that I thought may be in a possible delay or cancel situation. So far, so good. But then the storm has not hit in a lot of areas.

As all travel agents should have been made aware at this point, most of the airlines are allowing changes at no charge to travel reservations during these storm dates, and may have to extend the waivers, depending on the overall damage after the weekend.

Cruise lines are a little trickier. They are having difficulties trying to decide where the ships can be, and for how long, dodging the hurricane. Some of the sailings are being cut shorter, or changing ports, and the turn around time for the ships have been cut short on some as well.

There again, the travel agent is involved helping their customers change plans or advising them of their best options. Customers usually do not forget the extra help they receive during these stressful times when trying to salvage their vacation. This is definitely a time when travel agents can show their true worth.

What experiences have you shared with your customers during the hurricane?


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International Travel Summit

For travel agents that want to express their news and industry opinions, they should consider attending the International Travel Agent Summit at the Las Vegas Convention Center, September 11, 2011. The event is from 11:45 am until 1:30 pm. After taking in new ideas and information, the Las Vegas Convention and Visitors Bureau is offering free attendance for a party at Sam's Town from 7:30 pm to 10:00 pm.

This is a fantastic networking opportunity for agents to meet other agents, and learn new ideas. Agents can then learn how to implement new trade information to enhance their travel agency operations.

The event is part of the Travel Retailing and Destination Expo, sponsored by the American Society of Travel Agents (ASTA). There are other conferences during the overall show, but this is free attendance, so any travel agents able to make it to Las Vegas should consider attending to see what's new in the travel market, and ideas to boost business.

Travel agents need to stay fresh with new ideas to keep up with the ever change rules and players in the travel selling field. Have any agents been to this function, and did it bring new ideas to bring back to the office?


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Friday, August 26, 2011

Earthquake closes Smithsonian museums

WASHINGTON (AP) — All of the Smithsonian Institution museums on the National Mall have been closed in the wake of an earthquake centered in Virginia that shook the nation's capital.

Smithsonian Secretary Wayne Clough tells The Associated Press that staffers are examining the buildings for damage, and no injuries were reported.

Clough, who is an earthquake engineer, says a main concern is the Smithsonian Castle, the red, gothic-style building that was constructed in 1857.

He says he was meeting with his staff when they felt the floor move.

Clough says there are some minor cracks and broken glass in the castle. There are also reports of damage at two Smithsonian facilities in suburban Maryland that do not receive visitors.

The National Zoo is also closed.


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Thursday, August 25, 2011

California's Yoda statue is a mecca

SAN FRANCISCO (AP) — Within sight of the Golden Gate Bridge lies another landmark cherished by a small but fervent group of travelers: a full-size replica of Yoda, George Lucas' master of the Force.

Since the statue of the Jedi sage went up amid the Presidio's landscaped lawns in 2005,Star Wars fans have made a pilgrimage to take pictures with their beloved character and take in Lucasfilm Ltd.'s sleek headquarters.

Given the franchise's huge impact not only on pop culture but on the tourism industry, the diminutive Yoda fountain is just one of dozens of location shoots and special sites visited by Star Wars acolytes. Others include Luke Skywalker's desert home in Tunisia, Guatemalan pyramids and a Tuscan lakefront villa.

For the Van Zweiten family of Oploo, Netherlands, a stop to see the pointy-eared master was a key part of their summer holiday in the United States.

"The Dutch guidebook said 'Love it, you will,' and we decided we had to come," said Tom Van Zwieten, a tax attorney who has also visited another shoot site in Tenerife, and who brought up his children watching the trilogies.

In"The Empire Strikes Back," Yoda builds Luke's confidence to harness the Force, an energy field that Jedis use to perform supernatural feats. "You must unlearn what you have learned," he tells Luke. "Luminous beings are we, not this crude matter. You must feel the Force around you."

Some visitors to this corner of the park, flanked by towering palms and eucalyptus groves, hope to absorb such lessons through sheer proximity to the statue, poised atop a rushing fountain.

"Yoda is the source of wisdom and gravitas for the whole trilogy," said fan Dale Tolosa, 37, an underemployed actor who often dresses as a Star Wars biker scout with his chapter of the 501st Legion, an international, all-volunteer costuming group. "It's almost like he's a religious symbol or theStatue of Liberty, or a representation of all the positive fantasy that George Lucas has brought to the world since 1977."

Tolosa and his older brother, Matt, who dons the tunic of Luke's father Anakin Skywalker, also have visited numerous other location shoots, and are planning a trip to Death Valley, where R2D2 cruised the sand dunes.

Gus Lopez, a Star Wars collector in Seattle who runs an online memorabilia museum, has already been there, as well as to the Yoda fountain and to nearly every major Star Wars location shoot the world over, including sites in Norway and theArizona desert.

Lopez's favorite? A redwood grove near Crescent City, Calif. where Lucas filmed the speeder bike chase scenes for "Return of the Jedi".

"It took friends and I a year to research and find the location because the forest that got logged looks so different today," said Lopez. "For all of these sites, it's about how you connect with the movies and how you actually feel like you're closer to it by being in a place that was involved in making them."

Some passionate fans choose to get directly involved at the locations they visit.

Belgian fan Mark Dermul has been raising money to visit the Tunisian salt lake Chott El-Jerid, which Lucas transformed into the desert planet of Tatooine. So far, nearly 400 donors have contributed $10,994 to repair the weather-worn plaster, wood and chicken wire holding together the iconic "Lars Homestead" where Luke Skywalker was raised and fans plan to do the restorations next summer, Dermul said.

Along with an entree into the fantasy world, other filming sites offer tourists special services and accommodations.

On the sweeping grounds of Villa del Balbianello, visitors can get married in the setting overlookingItaly's Lake Como where Queen Padme Amidala married Anakin in "Star Wars II: Attack of the Clones".

The epic film series has spawned a franchise including collectables, books, television series, video games, and comic books that Forbes magazine estimated in 2007 had earned more than $22 billion.

Lucasfilm is among several businesses and nonprofits that have relocated to the Presidio, the one-time military base turned national park overlooking the bay and the Pacific. Run-of-the-mill fans, however, aren't invited past the plush company lobby without invitation.

"The Yoda fountain is the public face of Lucasfilm, the one picture-taking opportunity that they have with something from Star Wars," says Steve Sansweet, a fan relations advisor to Lucasfilm who houses a trove of collectables on his land in Northern California, dubbed Rancho Obi-Wan.

Jay Shephard, a manager at an online testing company in Baltimore, went a step further, calling the fountain a mecca for fans.

"Yoda's like what I would like to aspire to be in the way that I live my life and the way I raise my kids," said Shephard, who founded a fan site called Theforce.net. "Here's this little guy who's really unassuming, and you think 'how could this little creature be a warrior'? But the messages he shares with Luke in the movie really resonate with all of us."

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Follow Garance Burke at http://twitter.com/garanceburke


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Paris airport brings Star Trek holodeck to terminal with virtual boarding agents

ORLY, France (AP) — An airport in France is experimenting with "virtual" boarding agents in a bid to jazz up its terminals with 21st century avatars who always smile, don't need breaks and never go on strike.

The pilot project at Paris' Orly airport began last month, and has so far been met with a mix of amusement and surprise by travelers, who frequently try to touch and speak with the strikingly life-like video images that greet them and direct them to their boarding gate.

The images materialize seemingly out of thin air when a boarding agent — a real live human — presses a button to signal the start of boarding.

They are actually being rear-projected onto a human shaped silhouette made of plexiglass. Three actual airport boarding agents were filmed in a studio to create the illusion, which the airport hopes will be more eye-catching and easier for passengers to understand than traditional electronic display terminals.

"Bonjour! I invite you to go to your boarding gate. Paris Airports wishes you a bon voyage," the image appears to say, while the name of the destination flashes in front of him.

Airport authority AdP came up with the idea for what it calls "2-D holograms" earlier this year, when it was brainstorming ways to modernize Hall 40, one of the dozens of boarding gates at Paris' second airport, south of the capital.

"Children like it, it's fun. They're attracted to it and try to play with it," said Didier Leroy, the airport's director of operations. "There's finally very few who find it useless or just a gizmo."

The technology behind the images was developed by a Paris audiovisual marketing agency, L'Oeil du Chat. Similar virtual agents are in place in airports in London and Manchester since earlier this year.

Hall 40 serves about 30 or 40 flights a day, Leroy said. Around 1 million passengers a year pass through it, mainly on their way to destinations in the south of France and Corsica. The airport decided to make it a "laboratory" for testing new ways of organizing its boarding gates. It received an overhaul this spring that created 40 percent more space and 20 percent more seats so that it can now hold up to 400 waiting passengers.

As passengers boarded a flight to Bastia in Corsica, one small boy of about five years old approached the hologram, this one showing a middle-aged man in a striped shirt and neatly trimmed beard. "Hello!" the boy greeted it. The pre-recorded image smiled, blinked, folded his hands, glanced to the left but said nothing.

Leroy said the airport's experiment with virtual reality will be evaluated by the end of the year, after which it could be expanded to other boarding halls at Orly or to Paris' larger Charles de Gaulle airport.

Not all passengers were as taken with the virtual hosts as the boy.

"It spooks me the way his eyes seem to follow you," said Cedric Olivier, 32, an Air France pilot waiting for his flight. Other passengers hurried past with barely a glance at the hologram, more concerned about boarding the plane and finding space for their carry-ons.

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Greg Keller can be reached at http://twitter.com/Greg_Keller


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Airlines warn of in-flight tears, orgasms

(CNNGo) -- Such is the evolution of in-flight entertainment that travelers can now fulfill their own needs on flights. One-flick-suits-all journeys are relics of the past.

But what exactly is that person watching next to you? And why are they getting so excited? And now why are they crying?

Orgasms and tears are on the menu for some airplane movie watchers, it seems -- but they arrive with warnings.

Qantas has taken in-flight entertainment to dizzying heights by including among its offerings a 50-minute French documentary "The Female Orgasm Explained," which comes inclusive of naked scenes and reveals the mysteries of female sexual pleasure, according to The Sydney Morning Herald.

The documentary is part of the airline's "The Edge" channel, which gives new meaning to videos on demand.

"With The Edge, we source programs that are out of the ordinary across all genres," Qantas said in a statement.

"The Female Orgasm Explained" runs until November. It does come with a warning that the film is for mature audiences only.

For crying out loud

While Qantas is warning about sexually explicit material, Virgin Atlantic is giving warnings on a different topic: tears.

The Australian reports that Richard Branson's airline surveyed travelers and found that 55 percent had heightened emotions during flight --- funny, that.

What's more, 40 percent of men hid under their blankets to hide their tears. (What are Qantas travelers doing under that blanket?)

The stories most likely to jerk the tears of those surveyed by Virgin were "Toy Story 3," "Blind Side" and "Eat Pray Love." Oh, cherub, would you like a handkerchief?

The first two films to carry the new Virgin Atlantic tear warnings will be "Water for Elephants" and "Just Go With It." The warnings will flash on passengers' screens.

So it seems crying and female orgasms require warnings. Laughter remains without warnings --- maybe because passengers can do it above their blankets?


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