Showing posts with label resorts. Show all posts
Showing posts with label resorts. Show all posts

Friday, February 10, 2012

New Caribbean Resorts

There are many new resorts in the Caribbean to offer to clients. If clients like the feel of a new resort, then there are plenty to talk about.

There are new romantic resorts for couples, like Secrets St. James Montego Bay, for adults only, or another Secrets property, Caribbean Secrets Wild Orchid Montego Bay. There's even one named for the 007 movie, Golden Eye Hotel & Resort in Jamaica.

The Bahama Islands have a few new resorts to dazzle clients, including the new Sandals Emerald Bay.

Many clients like to try out new destinations, plus brand new fresh and clean resorts. If this sounds like your clients, then there are a lot of choices now and coming soon. Sometimes hotels and the staff are working out kinks in the system during new openings, and customers may just have to expect that, though those kinks should be worked out well in advance.

Have your clients stayed at any of the new resorts of the Caribbean? What kind of feedback did they give?


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Friday, December 9, 2011

Ski resorts around the world use artist's hand-painted panoramas in their trail maps

LOVELAND, Colo. (AP) — If you've ever gone skiing at an unfamiliar resort without getting lost, chances are you have James Niehues to thank.

Niehues, 65, is the man behind the trail map. His hand-painted panoramas have been reproduced into millions of pocket-sized maps handed out by ski resorts in North America, Japan, Korea, China, New Zealand, Australia, Chile and Serbia.

"His trail maps are as much a part of the sport as snow," said Greg Ditrinco, executive editor of Ski Magazine.

That's high praise for a fellow whose formal art training consisted of a "learn to draw" mail-order course, taken in ninth grade while home sick from school.

Niehues always wanted to find a job that "had a little art." After the Army, he worked as an offset pressman, an ad layout artist and a designer before contacting Bill Brown, who painted the majority of the ski maps in the 1970s and 1980s.

Niehues went to Brown looking for some encouragement, but left with a commission. Brown was moving away from maps and into video, and asked Niehues to take over painting an inset for a Winter Park, Colo., trail map.

From his start in 1987 until today, Niehues has painted about 300 panoramas, mostly of ski resorts, but also of golf courses, hiking trails, resort property and tourist regions.

His style is distinctive. He paints from an aerial perspective, distorted if necessary to bring a labyrinth of runs and mountain faces into a single plane.

"That's why I've lasted so long doing what I do," explained Niehues. "Every ski slope is a puzzle to me; to turn all those slopes so you can get the best view. "

Niehues works out of a well-organized basement studio in the modest house he shares in Loveland, Colo., with his wife, Dora, who handles the business end of things.

To craft a map, Niehues researches his subject, checking satellite images on Google Earth, existing maps, blueprints and photographs. Then, whenever possible, he visits the resort, taking photographs from the air while being flown over at various altitudes.

"By the time I get down from the flight I know what perspective I can get to represent the mountain," he said. If he can't make the flight personally, he asks the resort to supply aerial photographs.

Niehues starts by providing the client with a couple of small sketches, followed by a large pencil on vellum drawing. The sketch time can take from a day to a week, depending on the size of the resort.

Once he gets the client's approval, he begins painting in gouache, an opaque watercolor, on a 30-by-40 inch prepared illustration board. This method allows him to lift the color and update sections as resorts change over the years.

Small ski areas might require three days of painting, while large resorts require 10, depending on the number of trees. Regional representations can take up to three weeks.

Niehues licenses the image to the client, but he maintains the copyright. His most lucrative job was $13,500 for a regional map, six years ago.

"If there were two really good artists in this business, we'd both starve," he said.

Niehues will sketch one resort while painting another, but he only paints one at a time.

"I tried doing several at a time in my early career. It was OK but they would end up looking similar and I didn't like that," he explained.


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Wednesday, August 17, 2011

Data thieves target hotels and resorts

If you're a business traveler who books hotel rooms via the Internet, you may be at higher risk of being victimized by computer hackers and identity thieves.

Insurance claims for data theft worldwide jumped 56% last year, with a bigger number of those attacks targeting the hospitality industry, according to a new report by Willis Group Holdings, a British insurance firm.

The report said the largest share of cyber attacks — 38% — were aimed at hotels, resorts and tour companies.

That could spell trouble for business travelers who submit credit card numbers and other personal information to hotel websites, said Laurie Fraser, global markets leisure practice leader for Willis.

Fraser said large hotel chains are most vulnerable because hotel management companies may not be able to monitor how data is collected and stored at dozens or even hundreds of properties throughout the world. Independent contractors who work for individual hotels can also open the door to hackers and computer viruses, he said.

"There are various ways hackers can get into a hotel system," Fraser said.

Sherry Telford, a spokeswoman for InterContinental Hotels Group, one of the world's largest hotel companies, said InterContinental continually reviews its security?measures.

"For obvious reasons," Telford said, "we cannot expand further upon the security measures in place."

‧ A tax windfall for airlines

It's not like the Internal Revenue Service to forgive and forget, especially when it comes to uncollected taxes.

But that's what the federal tax collecting agency is doing about the two weeks when the Federal Aviation Administration stopped collecting taxes on airline tickets.

The FAA could not collect taxes from June 23 to Aug. 8 because its funding authority expired and feuding lawmakers in Washington could not agree on a new budget for the agency. Congress finally adopted a temporary funding deal that took effect Aug. 8.

The FAA collects 7.5% tax on the base ticket prices, plus $3.70 per person, for domestic flights. It charges higher per-trip rates for international flights.

Passengers who booked tickets before June 23 and flew on or after June 23 were charged federal taxes even though the FAA stopped collecting taxes. In a statement, the IRS said those passengers are not entitled to a refund.

As for those taxes that were not collected during the two-week tax holiday, the IRS said it won't ask airlines to pay the taxes retroactively.

That's a big win for the airlines, because most carriers increased their airfares to match the drop in taxes, generating about $28.5 million per day in extra revenue, according to industry experts.

‧ TSA gets very few complaints

Talk to veteran travelers, and many will have an airport-screening horror story to tell. But it seems very few air passengers actually file complaints against the Transportation Security Administration.

In June, the TSA screened about 58 million airline passengers and 46 million checked bags.

During that month, the agency received 325 email or telephone complaints about the way TSA agents treated passengers, according to the latest statistics from the U.S. Transportation Department. That's a fraction of 1% of the traveling public.

The number of complaints about the overall screening procedures was even lower: 33, according to the federal agency.

Charlie Leocha, director of the Consumer Travel Alliance, a consumer group in Washington, said there are so few complaints because travelers don't know how to file them with the TSA and don't want to bring unwanted attention to themselves.

Complaints can be submitted via email to TSA-ContactCenter@dhs.gov or by phone at (866) 289-9673.

hugo.martin@latimes.com


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