Saturday, July 30, 2011

Travel -: Why do I have to pay a $477 cancellation fee?

Travel -
Headlines from
Why do I have to pay a $477 cancellation fee?
Jul 26th 2011, 07:00

Q: My husband and I were planning a weekend trip to New York to celebrate our 50th wedding anniversary. I have mobility problems and we always book a hotel as close as possible to Broadway in the theater district.

For the trip in question, I searched Cheaptickets.com and found the W Hotel right off Broadway. We thought we booked the room, but when reviewing the confirming email, we found that we had accidentally booked the W Hotel on Lexington Avenue -- not the W Broadway hotel.

Within less than 24 hours, we canceled the reservation and tried to rebook the correct W hotel. I did not notice the cancellation notice on the screen and the original booking confirmation disappeared from my files. I did not retain a printed copy of it.

We were stunned when we were billed $477 for the cancellation. After many phone calls and emails to both Cheaptickets.com and to the W Hotel, Cheaptickets.com told us that billing one night's charge for a cancellation was a policy of the hotel. The hotel told us it was not their policy.

After much correspondence with Cheaptickets.com and our credit card company, we were told that we had to pay the charge, which we did. However, we still feel that a $477 charge for a cancellation made in less than 24 hours after the reservation is very excessive and unconscionable. Can you help? -- Beulah Saideman, Philadelphia

A: If the W wasn't charging you a cancellation penalty, then it must have been Cheaptickets.com. But since you didn't keep your records, it's difficult to say exactly what was going on.

Your case underscores the importance of keeping good records when you act as your own travel agent. But let's take one more step back. Given your situation, I think you might have benefited from using a travel agent. If you have mobility problems, an agent won't just ensure that you're staying at the right hotel, but also in the right room. Hotels often have larger, handicapped-accessible rooms that are available at no extra charge.

You can find a competent agent through the American Society of Travel Agents site (http://www.astanet.com).

Although your case was resolved a while back, I've decided to write about it now because I've notice more travelers keeping lax records and self-booking when they probably shouldn't.

Using a site like Cheaptickets.com is perfectly fine when you're comfortable booking online and you don't have any special requests. But I've dealt with guests who've tried to request adjoining rooms, nonsmoking rooms and even specific rooms, online. That's not what these sites were designed to do. They're meant for the "average" guest with no special requirements.

Likewise, if you're liable to lose documents or delete emails or type in the wrong name of the hotel (happens to all of us) then you may want to use an agent. Bottom line: I think this could have been avoided.

I asked Cheaptickets.com to look into the $477 charge. It contacted you and offered a full refund.

(Christopher Elliott is the author of the upcoming book "Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals" (Wiley). He's also the ombudsman for National Geographic Traveler magazine and the co-founder of the Consumer Travel Alliance, a nonprofit organization that advocates for travelers. You can read more tips on his blog, elliott.org or e-mail him at chris@elliott.org).

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Friday, July 29, 2011

Travel -: Park service to thin out Yosemite's growing crowds — of trees

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Park service to thin out Yosemite's growing crowds — of trees
Jul 30th 2011, 02:22

Reporting from Yosemite National Park -- National parks tend to be a tree hugger's paradise. Layers of federal laws, strict park service rules and even the disapproving scowls from some visitors prohibit so much as driving a nail into a tree, much less cutting one down.

But it's getting a bit crowded in Yosemite, where more than a hundred years of prompt firefighting have allowed towering pines and cedars to clog the park's meadows and valleys. These days, you can barely see the granite for the trees.

That's about to change. Yosemite National Park officials say thousands of trees will be felled to preserve the iconic views of the park's waterfalls and the craggy faces of El Capitan and Half Dome.


For the Record: This article incorrectly refers to Yosemite as the country's first national park. Yellowstone was the first national park.
The project is part of Yosemite's Scenic Vista Management Plan, approved by the park service's regional office this week.

Photos: Four seasons in Yosemite

Chain saws will be fired up in the fall, said Supt. Don Neubacher, aimed mainly at ponderosa pines and incense cedars. Rare or ecologically sensitive trees such as California black oaks, sugar pines and white bark pines will be spared. None of the park's thousand-year-old sequoias will be cut, nor will any trees more than 130 years old.

In public meetings and in person, park officials and rangers have been making the case that their tree-cutting plan is biologically sound and aims to improve visitor enjoyment of the park's natural features. To that end, much of the thinning will be done along the park's roads and turnouts, where carloads of tourists pile out to snap pictures of Bridalveil or Yosemite falls.

Still, the public has let park officials know that there is something unseemly about the image of lumberjacks hewing mighty trees in the country's oldest national park.

Neubacher understands visitors' concerns about cutting trees in Yosemite, but says "this will create views for visitors, views that were here before."

Yosemite was set aside as the nation's first national park in part because of the magnificent, wall-to-wall vistas afforded by its open meadows. Painters and early landscape photographers captured what are now emblematic images of the West: broad valleys rimmed by granite cliffs with spilling waterfalls.

Those open valley floors were maintained first by Native Americans who regularly set fires to clear trees, or by blazes sparked by lightning. Travelers in the 19th century grazed their livestock in the Yosemite Valley and planted crops, relegating trees to the edges of the meadows.

When landscape architect Frederick Law Olmsted prepared a report on the Yosemite region in 1865, he singled out the deep-cleft valleys for particular praise, calling the sight "the greatest glory of nature."

But the park service moves quickly to stamp out fires that might otherwise thin the stands of trees that spread their seedlings into meadows. Some of those saplings are now towering to 100 feet, spoiling the party for tourists seeking to immortalize their vacation with a postcard backdrop.

Officials here have been thinking about the sightline issue for some time. In 2009, the park analyzed 181 scenic views around Yosemite, excluding wilderness areas. The survey revealed that encroaching vegetation obscured the view at 28% of the sites and partially blocked it at 54% of them.

"We are managing the park for people," said Kevin McCardle, a park service historical architect who headed up the scenic vista team. "We have to create roads, we have to create parking lots, we have to create space for people. We are creating space for visitors to see the park."

Visitors on a recent day seemed mostly unaware of the park's plans to fell trees near meadows, roads and along some lakes â€" 93 sites in all. Gary Lockhart was striding briskly along a Yosemite Valley trail, carrying a tree limb as a walking stick. He said he hadn't heard of the new policy, but thought it was a good idea.

"I've been coming here since the '50s and I know what this used to look like. You used to be able to see from there," he said, waving his stick to one end of the valley, "to there."

"This valley was wide open," said Lockhart, who lives in Bakersfield. "This place is honeycombed with trails, but you'd never know because of the trees."

Of course, Half Dome, at 8,800 feet, is difficult to miss. But stands of pines gather at one end of a meadow along the Merced River, and at the far end trees clog the view of Yosemite Falls. And in some cases, a full view other well-known scenes may elude amateur photographers, especially as fast-growing conifers continue to fill in.

John Rienzie was resting on log bench, gazing across two lanes of a Yosemite summer traffic jam, enjoying the sight of the late-afternoon sun lingering on the crest of Half Dome. He pondered the policy for some time before saying he would agree "if there is a purpose to it."

After a moment, the New Yorker asked again why it was necessary. To improve the views for visitors, he was told.

He looked up quizzically, "If you can't see that mountain, " he said, stabbing a finger at the distant granite wall, "you need to have your glasses checked."

julie.cart@latimes.com

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Travel -: Lances raised, Italian town prepares to joust

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Lances raised, Italian town prepares to joust
Jul 29th 2011, 20:36


SULMONA, Italy (Reuters) - It is time for the butcher to polish up his battle-axe and the schoolmistress to stitch fresh silks on her noblewoman's gown as the hired horseman hones his lance and primes his mount for combat.

Jousting season in Sulmona, and the people of this ancient town, nestled in Italy's central mountains, are making fevered preparations for the biggest festival of their year, when Renaissance pageantry and feasting set the tone for local rivalries fought out in knightly contests on the main square.

The piazza, a natural hippodrome of tall, stone buildings with the high peaks of the Abruzzi soaring up behind, has been laid with hundreds of tonnes of sand and planted with greenery to mark out a track round which 'cavaliere' -- the knights -- will race with lances raised at breakneck speeds.

As important for the Sulmonese is the pageantry surrounding the joust, the Giostra Cavallaresca, which begins on Saturday; months of hard work behind the scenes in sewing elaborate 16th-century costumes and rehearsing bands of trumpeters and drummers finally see the light of day in parades and banquets.

"Hundreds of people, all over the town, have been cooking and sewing and practicing. We're dead tired, been up till 3 in the morning stitching beautiful robes," said pensioner Tilde Carugno, whose routine goes into overdrive for jousting season.

"It's worth it, though. We live the Giostra in our hearts."

Festivities are marked by intense though, mostly, good-humored rivalry among the seven districts into which the town is divided for the Giostra, an event which traces its heritage to the city's mediaeval heyday, was codified in Sulmona in 1583 and resurrected in 1995 to bolster both tourism and civic pride.

Much of Sulmona's 25,000 population turns out to watch.

Summer theatrics are common across Italy's picturesque small towns. Some also stage equestrian events, notably Siena's centuries-old Palio horse race round that city's square. But Sulmona claims a uniqueness for the skill and daring of its jousting, which now attracts television sports audiences.

SPEED AND SKILL

The medieval combats, where knights sought to knock each other flying, were long gone by the time Renaissance Sulmonese set down their own rules for a test of knightly prowess. Today, the riders, mostly professional jockeys hired by the competing town districts, race apart, though in the same arena.

In each head-to-head contest, two riders set off in opposite directions from the center of a figure-of-eight track. With their lances, they pick off rings hung from manikin knights set around the piazza. Each half-minute contest ends with the pair racing toward each other to the finish line and a final ring.

The winner will have scored more points -- smaller rings count for more -- but speed counts too, deciding the outcome in about half the jousts, where points are even, and contributing to calculations of who contests Sunday's semifinals and final.

Falls, mishaps and controversial umpiring are not uncommon and spectators packing stands around the piazza, hundreds of them in elaborate costume, are guaranteed thrills and drama as local passions flare as rowdily as in any soccer stadium.

The coming week will see a surge in tourism for a place best known to Italians for its 'confetti' -- the sugared almonds ubiquitous at weddings -- and to classical scholars as the home town of the Roman poet Ovid. But for most locals, the main aim is to celebrate community in a town which, like many in Italy, faces uncertain times as ever more local factories close down.

This year sees an expanded program around the Giostra after cutbacks last year that followed the devastation of the provincial capital L'Aquila in a 2009 earthquake. Government austerity plans remain a worry, though, for the organizers.

Before and after each session of jousting, and during the subsequent week of related tournaments and exhibitions bringing in teams from Italy and abroad, squads of people from each of the seven districts will have paraded through Sulmona dressed as nobles, soldiers and pages, accompanied by the waving of flags.

The sound of drums and trumpets echoes for days around town; banners line the narrow, cobbled streets marking off the rival districts; and each night brings neighbors together under the stars for feasting and, for the fortunate on Sunday, celebration round the palio, or banner, awarded to the victorious cavaliere.

The talk this year is of whether 2010 champion Francesco Scattolini, riding for the Porta Bonomini sestiere, or district, can fend off the challenge of the veteran Massimo Conficconi of Porta Filiamabili, who is bidding for a record seventh palio.

For more details, go to http://www.giostrasulmona.it

(Editing by Louise Ireland)

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Travel -: Statue for rock and roll's Chuck Berry erected in St. Louis

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Statue for rock and roll's Chuck Berry erected in St. Louis
Jul 29th 2011, 20:14

Bruce Olson Reuters

3:14 p.m. CDT, July 29, 2011


ST. LOUIS, June 27 (Reuters) - Rock and roll pioneer Chuck
Berry, spry and smiling at 84 years old, gave a wave of
approval dedicating an eight-foot bronze statue of himself on
Friday before a cheering crowd of about 500 people.

The statue was erected in the Delmar Loop entertainment
district of St. Louis despite opponents who objected to the
monument, citing Berry's legal troubles during his long
career.

"I won't keep you long," Berry, wearing his trademark
boating cap, told a crowd that gathered despite heat surpassing
90 degrees. "I don't know how to speak, I just sing a little
bit. I'm going to say thank you again, and I love you all."

Berry's rapid fire lyrics and revolutionary guitar riffs
landed him in the Rock and Roll Hall of Fame and earned the
lifelong St. Louis resident a Presidential medal of honor.

He is listed by Rolling Stone Magazine as one of the five
top all-time rock acts along the Beatles, Bob Dylan, the
Rolling Stones and Elvis Presley.

Berry, who first played in 1941, still performs every month

Statue for rock and roll's Chuck Berry erected in St. Louis

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Thursday, July 28, 2011

Travel -: Boston kicks off first bike share program in the state

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Boston kicks off first bike share program in the state
Jul 28th 2011, 13:50

By Associated Press

8:50 a.m. CDT, July 28, 2011

BOSTON (AP) â€" Boston Mayor Thomas Menino is set to lead a caravan of bicycle riders through the city to launch the state's first bike share program.

The Hubway bike share program allows people to rent bicycles from one of 61 sidewalk vending stations spread across the city. Menino and 200 bikers are scheduled to ride through the city Thursday to formally launch the program.

The initiative is one of the first in the country and the only in the state. An aide to Menino says the city hopes the program expands to surrounding communities.

Users can sign up for yearly membership or use short term deals lasting one or three days to ride one of the program's 600 bicycles.

User fees and corporate sponsors will pay for the program.

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Travel -: You can still go for the brass ring at 100-year-old carousel on the Santa Cruz Beach Boardwalk

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You can still go for the brass ring at 100-year-old carousel on the Santa Cruz Beach Boardwalk
Jul 28th 2011, 18:59

SANTA CRUZ, Calif. (AP) â€" Click, thump, riiiiing! That's the sound of something you often hear about but rarely see: A carousel rider going for the brass ring.

It happens on a daily basis on the Looff Carousel at the Santa Cruz Beach Boardwalk, where painted ponies have been spinning for a century, a triumph of tradition in a field dominated by the pursuit of new thrills.

"I love it," says 57-year-old Gerry Watt of Sacramento, who has been visiting the Boardwalk for decades and was "never too cool for the carousel, even in my teens."

The Boardwalk, set beside the long, golden sweep of Santa Cruz Main Beach, goes back to 1865 when a man named John Leibrandt opened a public bathhouse nearby. Others followed and soon Santa Cruz was drawing people who wanted to enjoy the allegedly curative properties of bathing in salt water.

Restaurants and curio shops, followed and at the turn of the 20th century, promoter Fred W. Swanton decided to open a casino and boardwalk that would be the "Coney Island of the West."

The carousel made its debut in August 1911, built by Charles I.D. Looff, a master woodcarver from Denmark. Looff had already made his name with his first complete carousel placed at Coney Island in New York.

Back then, rides cost a nickel. Today, the carousel, which has been designated a National Historic Landmark, costs $3 a spin.

Looff apparently had a puckish sense of humor. The story is that he chose the middle initials "I.D." after Ellis Island immigration officials told him he had to have a middle name "for his I.D."

You can see that humorous vein in the carousel horses, several of which boast toothy smiles. The horses have real horsehair tails and details ranging from swords to flashing jewels. Some have items strapped behind the saddles, including a sheep and a pheasant.

There are 73 horses â€" 71 jumpers plus two stationary horses that are good for parents with unsteady young riders â€" as well as two chariots decorated with the heads of rams and cherubs.

The big draw of the carousel is its ring dispenser. Rings were once handed out by "ring boys," but since 1950, the process has been mechanized.

The rings â€" mostly steel these days except on special occasions when brass-plated ones are used â€" are dispensed by a long arm that riders on outside horses can reach. You grab a ring, throw it toward the gaping mouth of a large clown painted on a backdrop near the carousel and, if successful, are rewarded by bells and flashing lights.

Scoring a hit is a kick, one that often is denied the left-handed Watts, although that doesn't stop him from rushing to secure an outside horse.

"It's really difficult. There's something about the trajectory," he says.

The music has a vintage sound, provided for 100 years by a 342-pipe Ruth und Sohn band organ built in 1894. In 2007, the Boardwalk acquired a Wurlitzer band organ from the closed Playland-at-the-Beach amusement park in San Francisco, and there is a third small Wurlitzer organ.

The carousel has had its moment in the spotlight, being featured in films including "The Lost Boys," ''The King of Love," and 'Sudden Impact."

Along with rides that range from kiddie to fairly thrilling, the Boardwalk has the usual games of chance, arcades and tempting goodies, including deep-fried Twinkies and Oreos.

If you're up for a brief walk, the Santa Cruz Municipal Wharf is less than half a mile away, featuring several restaurants and curio shops.

A fun choice is the take-away window at The Dolphin at the end of the wharf which serves up a tasty clam chowder in a bread bowl. Fenced holes in the wharf's planking allows you to get a look at sea lions that may be basking below while you wait for lunch. Watch out for the seagulls; they'll steal your food if you leave it unattended.

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Travel -: Watch sport and tone up: With bikes, London 2012 kills two birds with one stone

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Watch sport and tone up: With bikes, London 2012 kills two birds with one stone
Jul 28th 2011, 15:56

LONDON (AP) â€" Having sprinted, jumped and thrown, and then having collected their medals, the athletes who compete in the Olympic Stadium next summer would be wise to do a Forrest Gump and keep on running.

Because just a few hundred yards (meters) south of the arena, little more than a javelin throw away from the 80,000 spectators, is a historical and technological marvel of London that no Olympic visitor should miss: a merrily sludging river of raw sewage.

About 1 million tons per day of the stuff, from hundreds of thousands of toilets and storm drains across North London, flowing right there in huge tunnels under your feet. Sniff the air â€" aahhh! â€" and, with the right wind, the eggy odor will make your nose crinkle.

Granted, the Northern Outfall Sewer isn't the most aesthetic of London's sights. But it is among the most fascinating. It was hurriedly but thoughtfully built with 318 million bricks after the "Great Stink" of 1858, when the sewage-polluted River Thames grew so putrid in hot weather as to make London unbearable.

In Parliament, the curtains were soaked with chemicals to try to ward off the noxious stench and there was even talk of it decamping from the capital entirely. A measure of the severity of the stink was the rapidity with which lawmakers acted to solve it. Engineer Joseph Bazalgette was quickly commissioned to build a sewage network that would help purify the Thames. He did such a good job that his system still forms the basis for London's sewers a century and a half later.

Thanks, in part, to the 2012 games, this stupendous feat of Victorian engineering and other landmarks that speak to London's rich history but which are off the tourist trail are now easier to explore and to see â€" if, as Olympic organizers hope, you travel by bike or on foot.

Which you should. Having meat-packed myself into sweaty London Underground trains that risk being even more crowded next summer and, now, having lately explored some of the newly renovated sections of London's ever-expanding network of cycle paths, I'd recommend two wheels everytime. And not merely for that feeling of wind through your hair.

A sorry truism of the Olympic Games and other sporting extravaganzas is that they are performances by extremely fit and healthy people for spectators who are often very unfit, unhealthy and overweight. Newham, home to the Olympic Park, and neighboring Barking have the lowest physical activity rates of any London boroughs, with only 14-15 percent of adults doing sport or strenuous exercise three times a week for at least 30 minutes each time.

London is hoping its Olympics help to change some of this. Organizers are encouraging spectators to walk and cycle to events by making it easier for them to do so. The idea is that people get the walking-cycling bug and keep it long after the Olympics have moved on. To be green, London wants all spectators to leave their cars at home. The vast majority will travel on London public transport, which carries 12 million travelers on a normal day but will be even busier at games-time. Olympic planners expect at least 4 percent will cycle and walk and are aiming for more, not least to ease strain on trains.

Walking and cycling paths leading to venues have been spruced up and connected up. There's a lovely one, for example, that runs the length of the west side of the Olympic Park, beside a very pleasant canal with ducks and houseboats. The path has a fresh gravel top and, at one point, dips under four massive metal pipes that form part of Bazalgette's sewer system. There's a plaque there with his name and the construction date: 1862-63.

Olympic organizers say more than 25 million pounds (€28 million;$40 million) has been spent upgrading cycling and walking routes to all venues.

You see far more of a city by bike. London's transport authority offers free cycle maps; I picked up a bunch at Euston station before I explored.

One canal path took me from the Olympic Park south to Limehouse Basin on the Thames in 30 minutes of easy riding. From there, it was another absorbing cycle along quaint and mostly empty backstreets to the Tower of London that was thick with tourists.

The cycle maps show that, aside from occasional breaks here and there where cyclists would need to travel on roads, another path along Grand Union Canal, then Regent's Canal and finally Hertford Union Canal to the Olympic Park snakes right across North London. I rode the last few miles (kilometers) of this picturesque route, past brick houses with lush lawns abutting the canal.

The city's cycle hire scheme is also being expanded from central London eastward closer to the Olympic Park. Anyone aged 14 and over and with the right brand of credit card (not all cards are accepted) can take one of the 6,000 bicycles from any of 400 hire points.

They could be a smart way to explore Hyde Park that will host triathlon and marathon swimming next summer. There also are hire points around Lord's Cricket Ground that will host archery and Horse Guards Parade where there'll be beach volleyball. The bikes could also suit Londoners or any visitor simply trying to move around the Olympic-congested city.

"By 2012, we'll be able to invite the entire world to join London's cycling revolution," Mayor Boris Johnson declared last November.

Organizers say cyclists won't be allowed to take bikes into the Olympic Park but there will be free and secure parking at all venues.

Lobbying groups welcome London's cycling and walking improvements but would like even more and say the city still lags behind cycle-friendly Amsterdam or Copenhagen. But cyclists also say the city is much safer to ride around than it used to be and that the 2005 terror attacks on public transport and London's tax on vehicles that drive in the city center have prompted more people to ride bikes.

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