Sunday, June 19, 2011

chicagotribune.com - Travel: A guide to the dog-friendly

chicagotribune.com - Travel
Headlines from chicagotribune.com

A guide to the dog-friendly
16 Jun 2011, 5:45 pm

Dogfriendly.com Mobile (free; iPhone and Android)

What is it? A guide to hotels, restaurants and other places in the U.S. and Canada that welcome your weimaraner (and other dogs). It's the new mobile version of the popular website Dogfriendly.com.

Why it's great: Leaving your pooch behind while you sashay off for a vacation can be a bummer for both of you — and expensive — if you're boarding your loved one. Dogfriendly.com can help you plan a vacation you can enjoy together. At your destination, pull up the mobile app to find nearby parks, cruises for dogs and pet-friendly trails. Dogfriendly.com Mobile has tons of traveling tips that will keep everybody's tail wagging.

Why you might hesitate: This is a no-frills app that doesn't scale to every phone display, so you'll scroll a bit. But c'mon, it's free!

Whom it's for: Road-trippers who love to see their dog's head out the car window. The Fantastic Flying Books of Mr. Morris Lessmore ($4.99 for the app; $2.99 for the 15-minute video; iPad)

What is it: An animated book your child can play with on those long trips.

Why it's great: Based on an award-winning short film about the joy of books, this app is guaranteed to make you and your child ooh and ahh. Its virtual pages come to life at your touch as a narrator reads along: Help the wind scatter Morris' books; touch the lighted key on the piano to play "Pop Goes the Weasel." The glowing, soft-focus images, warm color palette, poignant music and terrific sound effects combine with a whimsical tale and the power of interactivity to make this feel like a magical experience. Turn off the narration and animation to enjoy as a standard book with text at the bottom of the screen. Buy the short film to savor every frame. "Morris" is truly a treat.

Why you might hesitate: The transitions from static image to animation are just a touch clunky, and some of the interactivity and music can become a little repetitive, but none of this really matters — especially to a 4-year-old. Plus, you have the power to skip the interactivity and turn off the music.

Whom it's for: Parents who want to quiet their kids with something other than just another video game or movie.

US Army Survival Guide (free; Android)

What is it: A disaster-preparedness guide, based on the U.S. Army Survival Manual FM 3-05.70

Why it's great: Now you don't have to remember how to eat worms (an excellent source of protein that will purge or wash themselves out if dunked in drinking water for 15 minutes, letting you eat them raw). This manual will keep all this lifesaving information and so much more close at hand in the (unlikely, we hope) event you need it.

Why you might hesitate: For something that you might never need, the download still takes up room on your phone. No problem; save it to a microSD card. It also talks about battles and enemy, other things you might never encounter, and a two-line ad appears at the bottom of every page. These are easy enough to ignore.

Whom it's for: Travelers who want to play it safe in sketchy areas of the world.

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chicagotribune.com - Travel: Security of the future

chicagotribune.com - Travel
Headlines from chicagotribune.com

Security of the future
15 Jun 2011, 9:02 pm

Whether flying for business or leisure, a universal truth endures: Security is a pain.

Which is why the International Air Transport Association unveiled its security "checkpoint of the future" in early June. Its model could be the airport security standard in less than 10 years, and on paper, it looks like quite an improvement.

In this hassle-free world, passengers are screened before arriving at the airport, identify themselves at the airport with biometrics (such as a fingerprint), briefly encounter a behavioral specialist, then walk through a tunnel that checks for explosives and other deal breakers while shoes remain on feet, bags remain in hand and liquids remain safely zipped away.

While such goals seem like a headline grab, the ideas are too enticing to ignore. They're rooted in looking for "'bad' people, not just 'bad' objects" — a risk-based assessment of travelers that would reduce the burden on us all (except, hopefully, for the bad guys).

The biggest change is deviating from a "one size fits all" approach to airport security. Instead of everyone walking though the same metal detector or backscatter X-ray machine, travelers would be assigned to one of three screening lanes: "known traveler" (someone who probably has registered with his government and submitted biometrics), "normal" (which would accommodate most people) and "enhanced" (those deemed a greater risk based on a variety of factors, including travel history).

Chris Goater, an association spokesman, added that redesigned security "must not in any way feel like someone is being discriminated against with regard to race, gender or religion."

Though the entire concept wouldn't appear overnight in airports, parts of it could be implemented gradually. Concepts such as the three lanes of screening can be attained reasonably soon, Goater said. Allowing people to walk through security without unpacking "is a bit more difficult, to be honest."

"Those technologies are five to seven years out," Goater said.

The plan's impetus is the aviation industry's image problem, Goater said.

"It's hard to deny there is one," he said. "If you look at the single thing that has diminished the passenger experience since 9/11, it's added security procedures, which were added for good reason: Safety is the No. 1 priority. But we are as frustrated as anyone about what you have to go through to get on a plane. We need to start again."

A Transportation Security Administration spokesman did not comment specifically on the plan but said by email, "Since 9/11 we have created a multilayered system for aviation security to keep the public safe."

Translation: Though significant change to airport security seems inevitable, don't expect it anytime soon.

Security fast lane

The key is to anticipate what is expected of you. Here are some TSA tips:

Arrive on time. Arrival time recommendations vary by airline and day of travel, so check with the air carrier.

Wear slip-on shoes.

Remove animals from carrying cases and send cases through the X-ray machine. Hold pets in your arms and proceed through the metal detector.

Strollers and baby carriers go through X-ray machines. If possible, collapse the stroller before arriving at the metal detector.

Think before you speak. Belligerent behavior, inappropriate jokes and threats will result in delays and possibly missing flight departures.

Adapted from tsa.gov

Do you have ideas or suggestions about business travel? Write to Josh Noel at jbnoel@tribune.com. Include "Business Class" in the subject line. Twitter @traveljosh.

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chicagotribune.com - Travel: This guy getaway is a home run

chicagotribune.com - Travel
Headlines from chicagotribune.com

This guy getaway is a home run
16 Jun 2011, 5:44 pm

COOPERSTOWN, N.Y. — You have time to think while on the road to the National Baseball Hall of Fame and Museum. And you will be on the road, because there is no airport in Cooperstown. This means driving.

You think of the game's legends who have regularly visited the small (population 2,200) upstate New York village.

You think of the thousands of fans who jam Cooperstown every summer to witness the induction of former players and executives.

You think, couldn't they have built the Hall near an airport?

But come in from the north along narrow County Highway 31 as it winds along Otsego Lake, and you'll round a curve and see in the distance the steeples of Cooperstown's churches.

Then you think, "This is great: small-town America and baseball."

The Baseball Hall of Fame may be the ultimate guy getaway weekend. Some opt for a fishing trip; others for a few days of golf or gambling. The Hall of Fame, though, is perfect for two days of total immersion in baseball.

"If you're a baseball lover, you can't beat this place. It beats Vegas," says Sandy Salazar, a waitress at the 25-seat Cooperstown Diner, down Main Street from the Hall.

She says late winter and early spring, when kids are in school, are the prime times for guys to visit. When they come in late spring, summer and fall, it's usually with the family.

"There's a lot of other things to do (in the area)," Salazar says. "But guys are here for the museum."

The Hall is home to some of baseball's greatest relics — Honus Wagner's bats, Ty Cobb's trophies, Roberto Clemente's clubhouse chair from Forbes Field, photos and documents tracing the sport's history, bricks from Hank Aaron's childhood home, Babe Ruth's bowling ball.

The mood is set with "The Baseball Experience," a 13-minute multimedia presentation in the Hall's Grandstand Theater. From there, visitors wander over three floors and 60,000 square feet of exhibit space. At every turn is something to stop you in your tracks, whether it's a showcase of baseballs used in no-hitters, a collection of World Series pins and rings, or one of the permanent exhibits, such as "Diamond Dreams," which tells the story of women in baseball, or "Viva Baseball," which looks at Latin Americans' role in the game.

"If you're a baseball fanatic, it's fantastic," says Mac Miller of Plains, Pa., who was visiting with a group of men from his church.

And as Charlie Baylor of Scranton, another group member, pointed out, "It's a guys thing. Bringing the family would have been anticlimactic. This is for the guys."

Two new exhibits this year are "Swinging Away" (bit.ly/idcu

QJ), which opened in April and examines the connections between baseball and cricket, and "One for the Books" (bit.ly/hmdbEh), a permanent exhibit that was unveiled in May and celebrates iconic numbers in the game.

The big draw, as always, will be the July 22-25 Hall of Fame Weekend, when Bert Blyleven and Roberto Alomar will become the 204th and 205th former major league players inducted in the Hall. Some 25,000 fans — a typical crowd — are expected to jam the village.

And they'll gladly make that long journey to Cooperstown, where baseball was invented. Well, that's the story — since debunked — that got the Hall built here. A commission, appointed in 1905 to determine the origins of the game, decided that Abner Doubleday laid out the first field in Cooperstown in 1839. In 1934, a tattered old baseball was discovered in a farmhouse near Cooperstown. The ball became known as the "Doubleday baseball" and was displayed in Cooperstown. The interest generated, and the upcoming "centennial," provided the push for the establishment of a true Hall of Fame, which eventually opened in 1939 in out-of-the-way Cooperstown.

"You've got to be a baseball fan to come here, to make that trek," says Mike Hemple of Blackwood, N.J., one of a group of 14 guys who came up from the Philadelphia area. "We've got guys in their early 20s to one guy in his early 70s. He's telling us his memories of some of these things. For me it's a childhood dream, memories of different World Series with the Phillies. It's a trip down memory lane."

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chicagotribune.com - Travel: How to save on summer

chicagotribune.com - Travel
Headlines from chicagotribune.com

How to save on summer
16 Jun 2011, 9:10 pm

 

  (sxc.hu.com photo)

Chicago Tribune

When to travel: The priciest week will be June 27 to July 3, when airfares will average about $595. The cheapest week to travel is usually May 30 to June 5, when airfares will average $518 for a round trip, according to the Bing forecast.

Where to travel: Orlando, Fla., will be among the cheapest destinations, with round-trip airfare averaging $300 and hotel prices averaging $107 per night. You'll also find deals on flights to Boston and Denver. Las Vegas has some of the lowest rates on three-star accommodations, and you also can find deals in Miami and San Diego. Traveling overseas this summer will be more expensive.

When to book: Book flights as soon as possible. "Travelers who are planning to wait out the rising fares in hopes of finding a deal will likely be disappointed," said Krista Pappas, global travel industry director at Bing.

As for accommodations, consider a vacation rental home. Renting can be cheaper than a hotel room. Check HomeAway.com or VRBO.com.

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chicagotribune.com - Travel: Housekeeping secrets of your hotel towels

chicagotribune.com - Travel
Headlines from chicagotribune.com

Housekeeping secrets of your hotel towels
14 Jun 2011, 9:30 pm

Christa Webster doesn't trust her hotel towels. And with good reason.

She lived in a hotel for a year and a half, and still travels frequently. Webster says just because the towel is folded on the rack doesn't mean it's clean. Once unfurled, she, like other hotel guests I've spoken with, has discovered the towel in various states of uncleanliness -- soiled, discolored or covered with hair.

"I inspect them carefully and then wet the ones I'm getting rid of to make sure they give me new ones," she says.

I recently investigated the hygiene of hotel sheets on this site, discovering that while most linens are changed between guests, some aren't. After the series, readers urged me to look at towels, too. They said towels could be a far bigger problem, since hotels often urge guests to recycle those items.

Here's what should happen: The standard operating procedure is for towels and sheets to be changed between every guest, according to Joe McInerney, president of the American Hotel & Lodging Association. Towels are also swapped out every day at some, but not all properties.

"Some do, some don't," he says. "It's a management decision."

But what about the hotels with the little signs that encourage you to re-use your towels? McInerney says housekeepers generally err on the side of not recycling, because changing towels is something so ingrained in their training.

I wondered about one scenario in particular, which several readers had brought to my attention: What happens on the day of checkout, when your room is serviced in the morning and you leave a few hours later. Say you washed your hands and used the edge of one of the clean towels, without disturbing the clean-folded look. Will your hotel still change it?

"If they don't look like they have been disturbed, the towels are not changed out between guests," says Richard Adie, the general manager of The Statler Hotel at Cornell University. "It certainly depends on the judgment of the housekeeper."

So it's possible -- however remotely -- that you could end up with a towel another guest has used.

But McInerney says it's unlikely. "Most guests aren't that tidy, and housekeepers can tell when a towel has been used," he says.

That's not the experience of at least one guest I talked to. Ursula Aspel recently stayed at a large upscale Las Vegas hotel. She says the towels looked clean, "but they smelled like Doritos."

"By the third day of my stay, I had red bumps on my torso," she says. The diagnosis? Scabies, a contagious skin disease caused by a species of mite, and better known as the "seven-year itch."

She filed a claim with the hotel, but was rejected.

"Today I'm scarred," says Aspel. "I have dark spots on my torso, arms and thighs. I will never wear a sleeveless dress."

Other guests corroborate her account in at least one respect: They believe housekeepers are rewarded for changing as few towels as possible.

Mary Rhoades, who recently traveled to Houston for a Scrabble tournament, found her hotel only offered one set of towels. She was sharing the room with another attendee. Repeated requests for a new set were not answered. Finally, she swiped a new set from a housekeeping cart.

"After my roommate complained in person to the desk, we were given vouchers for a comped breakfast," she says.

Some travelers take extra precautions, just in case they check into a room with slightly used towels. Jo Gilbert, a frequent traveler, says most of her towels have been clean. "In some cases, I'm better off with my quick-dry travel towel," she adds.

(Christopher Elliott is the author of the upcoming book "Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals" (Wiley). He's also the ombudsman for National Geographic Traveler magazine and the co-founder of the Consumer Travel Alliance, a nonprofit organization that advocates for travelers. You can read more tips on his blog, elliott.org or e-mail him at chris@elliott.org).

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chicagotribune.com - Travel: Philadelphia: An outdoor gallery of murals

chicagotribune.com - Travel
Headlines from chicagotribune.com

Philadelphia: An outdoor gallery of murals
16 Jun 2011, 12:33 pm

I was recently looking for a hotel for three nights in Rosemont, Ill. Hotwire soon started sending me emails about "lower hotel rates" in Rosemont. So I found one I liked and booked it.

When I received the hotel confirmation, it was in Elk Grove Village, Ill., not Rosemont. I immediately emailed Hotwire.

"After reviewing your reservation, I confirmed that the hotel that is booked is not within the area map provided during your search," a representative named Brandy G. replied. "For your convenience, I have sent this reservation up for review to our research department. They will contact you back within 7 to 10 business days in regards to changing this reservation."

Great, right? That's what I thought. I asked if they could just change my reservation to a hotel in Rosemont for the dates I reserved or credit my account for a future booking. This was all done several weeks before the booked dates.

However, when they contacted me back, they said that all sales are final and refused my request. I was unable to use the hotel, so I am now out $142. I contacted Discover Card, the credit card I used for the reservation, and they replied that Hotwire says all sales are final. Thanks for any ideas you can give me.

— Loretta Krahn, Mountain Lake, Minn.

A: Hotwire should have sold you a hotel in Rosemont, not Elk Grove Village. It can take 20 minutes to drive between the cities (they're on opposite sides of Chicago's O'Hare International Airport).

If you had booked your hotel room by visiting Hotwire, you probably would be out of luck. The site, which allows you to select a neighborhood but doesn't reveal the hotel until you have paid for it, is reasonably clear when it comes to the areas where you might be assigned a hotel room.

But this booking didn't originate on its site. It started with an email that promised a room in Rosemont. The response you received from "Brandy G." looks canned. Her response — and Hotwire's ensuing rejection — would have been appropriate if you had booked through the site. But you didn't.

It's difficult to break the form-letter cycle. That's because customer service representatives typically receive so many complaints, they only have seconds to review your gripe and draw a response, which is normally a cut-and-paste reply. An appeal to a manager by phone or in writing might have helped Hotwire see the error of its ways.

In fairness to the company, it is possible that somewhere along the booking path, Hotwire disclosed that it actually was selling you a room within a certain area. Still, it shouldn't have offered a room in a specific city if it didn't intend to sell you one.

Next time you buy a room through an "opaque" site such as Hotwire or Priceline, check the terms of your purchase, even if you think you know what you're getting. You can never be too careful.

I contacted Hotwire on your behalf. A representative told me there had been an error in the way the company communicated with you when you called to complain about the hotel location. It issued a full refund and promised to work on its maps to make sure this doesn't happen again.

Christopher Elliott is the ombudsman for National Geographic Traveler magazine and a co-founder of the Consumer Travel Alliance, a nonprofit organization that advocates for travelers. You can read more tips on his blog, elliott.org or e-mail him at chris@elliott.org.

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Saturday, June 18, 2011

chicagotribune.com - Travel: A guide to the dog-friendly

chicagotribune.com - Travel
Headlines from chicagotribune.com

A guide to the dog-friendly
16 Jun 2011, 5:45 pm

Dogfriendly.com Mobile (free; iPhone and Android)

What is it? A guide to hotels, restaurants and other places in the U.S. and Canada that welcome your weimaraner (and other dogs). It's the new mobile version of the popular website Dogfriendly.com.

Why it's great: Leaving your pooch behind while you sashay off for a vacation can be a bummer for both of you — and expensive — if you're boarding your loved one. Dogfriendly.com can help you plan a vacation you can enjoy together. At your destination, pull up the mobile app to find nearby parks, cruises for dogs and pet-friendly trails. Dogfriendly.com Mobile has tons of traveling tips that will keep everybody's tail wagging.

Why you might hesitate: This is a no-frills app that doesn't scale to every phone display, so you'll scroll a bit. But c'mon, it's free!

Whom it's for: Road-trippers who love to see their dog's head out the car window. The Fantastic Flying Books of Mr. Morris Lessmore ($4.99 for the app; $2.99 for the 15-minute video; iPad)

What is it: An animated book your child can play with on those long trips.

Why it's great: Based on an award-winning short film about the joy of books, this app is guaranteed to make you and your child ooh and ahh. Its virtual pages come to life at your touch as a narrator reads along: Help the wind scatter Morris' books; touch the lighted key on the piano to play "Pop Goes the Weasel." The glowing, soft-focus images, warm color palette, poignant music and terrific sound effects combine with a whimsical tale and the power of interactivity to make this feel like a magical experience. Turn off the narration and animation to enjoy as a standard book with text at the bottom of the screen. Buy the short film to savor every frame. "Morris" is truly a treat.

Why you might hesitate: The transitions from static image to animation are just a touch clunky, and some of the interactivity and music can become a little repetitive, but none of this really matters — especially to a 4-year-old. Plus, you have the power to skip the interactivity and turn off the music.

Whom it's for: Parents who want to quiet their kids with something other than just another video game or movie.

US Army Survival Guide (free; Android)

What is it: A disaster-preparedness guide, based on the U.S. Army Survival Manual FM 3-05.70

Why it's great: Now you don't have to remember how to eat worms (an excellent source of protein that will purge or wash themselves out if dunked in drinking water for 15 minutes, letting you eat them raw). This manual will keep all this lifesaving information and so much more close at hand in the (unlikely, we hope) event you need it.

Why you might hesitate: For something that you might never need, the download still takes up room on your phone. No problem; save it to a microSD card. It also talks about battles and enemy, other things you might never encounter, and a two-line ad appears at the bottom of every page. These are easy enough to ignore.

Whom it's for: Travelers who want to play it safe in sketchy areas of the world.

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